OUR RESULTS

a track record of success

For more than forty years, our disciplined approach has built systems that carry strategic intent into daily work, making you successful from the beginning.

CASE STUDY

Building Excellence at Norwell Visiting Nurse Association & Hospice

Chief Operating Officer Kate Mercer worked with Adams Strategy Group to figure out why some of her patients were returning to the hospital after being discharged. Over the course of several months, they worked together to understand what was happening.
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White Papers

Embedding Safety Culture Using Operational Excellence Principles

Improving patent safety — reducing medical errors — requires deep-rooted organizational change. But, organizational change is tricky; failure rates range from 60 to 90%. One evidence-based approach to changing culture is to couple safety culture interventions with an operational excellence strategy.

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Strategies for Sustained Safety Performance

Despite two decades of efforts by the US government and the healthcare industry, medical errors are a leading cause of death in the US. This report focuses on an unusual integrated healthcare system that improved and sustained patient safety for more than a decade, responding to the specific problem of strategic leaders who fail to foster a safety climate and reduce medical errors.

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Leadership for Reducing Medical Errors

(This article was published in a 2022 Special Edition of Measuring Business Excellence, a peer-reviewed journal from Emerald Publishing). Medical errors have become the third leading cause of death in the USA. Two million deaths from preventable medical errors will occur annually worldwide each year. The purpose of this paper was to find themes from the literature relating leadership styles – leadership approaches in practice – with success in reducing medical errors and patient safety.
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